Returns & Exchanges

At MDF Instruments, we want you to be completely satisfied with your fashion-forward medical apparel and accessories. We offer a 30-day return window for all items in original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.

• 3.
  Package Your Items

  Place the items in their original packaging, ensuring all protective materials and tags are included to prevent damage during transit.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location; you will receive a confirmation email once our warehouse has processed your refund or exchange.